01872 240909

Visit us at our state of the art showroom or call on 01872 240909

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Testimonials

We would like to share with you a number of comments made by some of our many satisfied customers

 

Hi Callum, Just wanted to say thank you for all of your help once again and to say once again you have given exceptional customer service making it a pleasure to spend money with your company.

Which I have been able to pass onto others and I do hope they will also come shop with you. Many thanks. Trish


Just a thank you note after the fitting of a Nolte kitchen and three bathrooms all planned and supplied by your company. I would like to say that both Martins were superb in the planning and advice, they are both a credit to the company, nothing was too much trouble and they accommodated a few changes from our side with ease. 

Also a thank you to your helpful delivery and warehouse staff.

I would recommend your services to anyone wanting a first class bathroom or kitchen. My wife and I are delighted with all you have done.

Thank you again. Mr and Mrs G


Just a massive thank you to Callum for his excellent information and customer service in regards to our Roman shower door. Callum is a real credit to your company. Thanks again. Steve Boyle

 

We have been thrilled with the service received from Kevin at the Bathroom Studio. From design to completion the service has been excellent, nothing was ever too much trouble. We can’t recommend the service enough – if you are looking for a bathroom, talk to the Bathroom Studio.  Mr and Mrs Bishop

 

I am writing in order to draw to your attention the outstanding service I received recently from one of your employees, Mr Kevin Knuckey, in the tracking down and re-ordering of a china toilet cistern lid to match the one I had broken.This was no easy matter, because it seemed that Heritage had discontinued the line: but Mr Knuckey persevered, taking the trouble to phone me more than once. It is my regrettable experience that most sales assistants in a similar situation would have made a cursory effort to locate the lid and then given up with the familiar excuse 'no longer in stock' or 'discontinued'. However, Mr Knuckey did not do so, but offered customer service beyond the call of duty. He is a credit to your company. 
George Louis

 

I am writing to you to comment on your employee, Mr. Martin Moon. We have been dealing with Mr. Moon since the fall of 2006 relative to extensive renovations we have been carrying out on our residence. In that time we have purchased a fair quantity of goods from your company. We have found Mr. Moon to be a very knowledgeable person relative to all the products we have purchased and has been very helpful, indeed, in resolving the few problems we have had along the way. He has been very courteous and helpful to us and has provided us with excellent service on behalf of your company. He is a real asset to The Bathroom Studio Ltd. 
J. Stewart Giles C.A.

 

We have generally dealt with Torben, whom we have always found to be most knowledgeable and helpful. Torben was outstandingly helpful, and within a few minutes our problem was solved. Such service is rare, and deserves recognition; please pass our thanks on to him. 
Andrew Chantrill

 

It was a pleasure to deal with Carolyn who seemed to know everything about kitchens and accessories. She was very patient with us when we were undecided what we wanted and when we made several alterations to the design. Thank you again for your wonderful service. 
Brian M Wright

 

We called in your showrooms and liked what we saw and made quite a few visits before finally deciding what we wanted. Torben Schmid was a great help to us and there didn’t seem to be anything he couldn’t advise us on. He was most helpful and very courteous at all times. We thank Torben for all his help, advice and patience 
Brian and Irene Wright

 

We have recently bought two bathrooms from you and felt we had to write and say what a pleasure it’s been to deal with Torben. He has been fantastic from start to finish. When we first visited your showroom we gave him the dimensions of the space we had to play with and told him what our ideal would be. Within minutes he had come up with a design we hadn’t dreamed of which suited us perfectly. He has impressive knowledge about the products, installation and liaised with our builders a number of times. We also never had to worry about whether things would be delivered on time — they always were. Just as importantly, he has been an absolute pleasure to deal with. Recently, we lost our instructions for the showers, heaters etc and Torben kindly got others together for us. This sums up his “nothing is too much trouble” approach which has been so appreciated as a customer. We felt we had to write and let you know about our positive experience of dealing with the Bathroom Studio which is in large part due to the professionalism of Torben. 
Adrian and Jane

 

I would like to place on record our satisfaction with the excellent service which you have given in respect of the bathroom refurbishment in our Marazion property. 
Derek Aldred

 

Recently we had the very enjoyable experience of dealing with one of your sales team, Torben Schmid. He is very well informed and his attentive, courteous and very helpful manner made our selecting of various items of bathroom ware a very pleasurable experience in highly successful business versus customer relationship. We unreservedly commend him to you as an exemplary credit to the company. 
Alan and Anna Gwilt

 

 

 

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